Privacy policy
Privacy Policy
Last updated: April 18th
This Privacy Policy describes how Velorra™ (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from shop-velorra.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
The personal information we collect depends on how you interact with our Site and Services.
Information You Provide Directly
When you use our Services, we may collect information including:
- Name, email address, phone number, and mailing address
- Billing and shipping information
- Order details and payment confirmations
- Customer support communications
- Account-related information (if applicable)
You may choose not to provide certain information, but this may limit your ability to use some features of the Services.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device and browser information
- IP address and general location
- Pages viewed and actions taken on the Site
- Referring or exit URLs
We collect this data using cookies, pixels, and similar tracking technologies to improve site performance, analyze usage, and enhance your experience.
Information from Third Parties
We may receive information from third-party service providers, including:
- Payment processors to securely process transactions
- Shipping and fulfillment partners
- Marketing, advertising, and analytics providers
All information received from third parties is handled in accordance with this Privacy Policy.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Ship your Velorra™ gummies and provide customer support
- Communicate with you about purchases or inquiries
- Improve our website and overall customer experience
- Send promotional or marketing communications (you may opt out at any time)
- Detect, prevent, and address fraud or misuse
Cookies & Tracking Technologies
We use cookies and similar technologies to operate our Site and improve functionality.
Most browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may impact certain features of the Site.
Where required by law, we recognize and honor Global Privacy Control (GPC) signals and applicable opt-out requests.
Sharing Your Information
We may share your personal information with:
- Service providers who help operate our business
- Payment processors and fulfillment partners
- Marketing and analytics providers
- Legal or regulatory authorities when required by law
We do not sell your personal information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or deletion
- Opt out of certain marketing or targeted advertising
- Withdraw consent where applicable
To exercise any of these rights, please contact us at:
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at: